Frequently Asked Questions
What is MorningSave?
MorningSave is a flash sale site with deals on top-selling items, available for a limited time. It’s run by Mediocre, an ecommerce concept innovator.
Why isn't there a shopping cart?
Because we’ve got limited quantities, we want to make sure you get what you want before it’s sold out. Putting items in a shopping cart can lead to them selling out before you check out, or, if we reserved the items, preventing others from buying things that get left in a cart.
Once you buy your first item, you’ll get free shipping for the next hour on anything else you buy. That way you can save on shipping while making sure you’ve locked in your purchase.
How will my order ship?
Most products ship via FedEx SmartPost or Ground.
Why do you restrict how many of something I can buy?
We limit the purchasing on our deals to small quantities to ensure that more people can get them, and reduce the chances another store is buying them to resell.
When will I get my order?
You can see the estimated delivery date on your orders page, or in the confirmation email you received after ordering. Your order will generally arrive in 2 to 3 weeks.
How can I track delivery of my order?
You’ll get an email when your order has shipped.
What's my order number?
We do this a little differently. Your order number is three random words instead of a number. You’ll find it in your order confirmation email (or on your orders page).
Do you collect sales tax?
We currently collect sales tax for residents of California, Texas, New York, Illinois, Washington, and Missouri.
Do you ship internationally?
Sorry, we don’t currently offer international shipping.
How do I contact customer support?
Visit our support page.
What’s your phone number?
We don’t currently offer phone support. We can answer any of your questions through our support page.
How do I cancel my order?
You can cancel an order for one hour after it was placed by visiting your orders, clicking “Cancel” and confirming by clicking “Really?” After one hour has passed, it is probably too late to cancel, but you can use the support form to make a cancellation request.
What's your return policy?
Purchases on that arrive damaged, defective, or DOA may be replaced or refunded at our discretion provided you notify us within 21 calendar days of item receipt. Use our support form to obtain an RMA number for damaged, defective, or DOA items. Items returned without an RMA number will NOT be refunded or replaced. Because our items are steeply discounted and offered in fixed quantities, for a limited time only, we DO NOT accept buyer’s remorse or change-of-mind returns. Cosmetics and beauty supplies, as well as intimate apparel are not eligible for return.
What is my warranty?
Visit our warranty page.
What is Membership?
Our $4.99/month membership program gets you free shipping. You can join now at our membership page, or during your next purchase. You can cancel your membership at any time.