Striiv Fusion Bio2 Plus Activity Tracker ~ Product sucks!

Hollyde thought this was worth mentioning said Tue, Jul 30th 2019 at 3:09pm eastern

The Striiv Fusion Bio2 Plus Activity Tracker SUCKS! I bought 2 activity trackers they BOTH QUIT working in less than a month, so you sent me 2 more (instead of giving me my money back, as I asked) & those 2 stopped working right away as well! Now you tell me its past the 90-day warranty, GREAT service SELLING a defective product & NOT standing behind it. I ask for a link to post a review & now its crickets.

7 comments, 5 replies
Comment

Thumperchick said Tue, Jul 30th 2019 at 6:24pm eastern:

Hi @Hollyde -

Looks like my original reply here didn’t post earlier. Sorry about that.

I’m looking into your case to see if there’s something more we can do for you.

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Thumperchick said Wed, Jul 31st 2019 at 9:55am eastern:

Hi again @Hollyde -

I’ve replied to your support case.

It does look like were several months out of warranty on that item, but I was able to do a little something for you.

Please check your inbox for that.

Hope it helps.

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sjc123 said Sat, Dec 28th 2019 at 3:16am eastern:

I got one of these watches, it came out the box defective, so my daughter was disappointed. I filed a claim so far nothing. I think I’m gonna email the TV show that advertised there stuff and let them know bout these situations. I know i better hear something QUICK.

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- Hi @sjc123 support reps work M-F standard business hours and should reply back to your case within 2 business days. If it’s been longer than that, be sure to check any spam/promo/update folders as a reply was probably redirected there.
  
  Ignorant said Sat, Dec 28th 2019 at 11:28am eastern
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karbear65 said Thu, Mar 12th 2020 at 3:40am eastern:

I ordered one that didn’t charge. Still waiting for a reply after 6 e mails!!!

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andyhoho said Thu, Mar 12th 2020 at 3:48am eastern:

I ordered two bio watches but rec three. How can I find out what my order was charged ? Charged for 3 or just 2 ?

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- @andyhoho you can see your orders on your orders page
  
  Ignorant said Thu, Mar 12th 2020 at 9:44am eastern
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andyhoho said Thu, Mar 12th 2020 at 3:51am eastern:

I need to return an unopened watch. How do I do that ?

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- @andyhoho you would need to contact support
  
  Ignorant said Thu, Mar 12th 2020 at 9:45am eastern
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watson123 said Monday at 12:14 AM:

I have spent an hour trying to cancel your one click cancellation policy!

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- @watson123 doesn’t look as if you’re a Member so I’m guessing you got it.
  
  Ignorant said Monday at 12:31 AM
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- @watson123 looks like you no longer have the link because you already successfully canceled that Membership.
  
  Thumperchick said Tuesday at 4:29 PM
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