On January 14, I purchase a Prosage Thermo massage and I was charged for it. 18 days later I received a email that my purchase was cancelled without any explanation. Therefore I went to their website and search for that massage and it was sold out. What bothers me is that massage wasn’t sold out when I did the purchase and I was charged for it. And also, that it took them 18 days to notify me about the cancellation without no explanation. I’m waiting for my refund. I will never again buy from them.
Beware of the no return or exchange policy. You need to be absolutely sure of your purchase even if is not what you expected you will be stuck with it unless it is damaged. Lastly, you can find most of these products cheaper and with return policies on other websites.