@Pinkentry If USPS is losing packages, file a complaint with your postmaster. They can’t fix a problem you don’t tell them exists. The USPS mandate is to deliver to every address or Post Office, so you are their customer too.
FedEx and UPS work for the shipper only, not you, so they couldn’t care less. For them, your option is to complain to the shipper, and their options are to send another item or to refund you or to work something out. i.e. it is the shipper’s customer service problem to resolve.
I’ve done all that I’m allowed to do as far as my concerns with USPS and the Postmaster.
My mail is scanned each day and sent to my email.
Trust me, Everyone in All departments knows when my packages turns up missing. lol
Once you file a formal complaint a letter comes when the case is closed that seems to always explain the theft away by saying … “We see you got your package on a specific day “.
And the packages that they are referring to is the second shipment that comes. They know good and well that the second shipment isn’t the missing packages. Smh
Basically, city government in my town don’t really work, they just pretend.
I ordered an item, declined the membership and was good with the shipping charges. INSTEAD I got 2 charges on my acct. One was the item and the other was $50.+
There is no contacting by phone. Called my bank they gave me the number associated with your charge. That number had a DIFFERENT company number and recorded message system only. All I can say this is too shady of a company that I’d ever buy from,again !!
Ugh…bank error…my apology to this Company. They got back with me and I spoke with the bank rep. With having experienced incorrect charges, assumed bank rep was correct.Called back and rep corrected the info. Again, my apologies and this Company restored my faith with them
@vjstamboni if you just added the card to to system then it’s probably a request to the issuing bank for $1 authorization to verify that the card is issued and the bank will allow it to be authorized. If that’s what it is the charge will be reversed shortly.
If you need more info or help support can be reached here MorningSave.com/support
@Hilbel23 I’m not customer support staff, just a volunteer mod here in the forums. Any employee/support rep will have a flask next to their name.
Support can always be reached at https://morningsave.com/support
@FRANCHETTA if you are having trouble ordering you should write into support at MorningSave.com/support
They do work m-f and are a little backed up right now due to the holidays so you probably won’t hear back until after the weekend.